We value transparency and compliance. To ensure your safety and provide the best possible care, we require all clients to review and complete the necessary forms before treatment. Please read our policies carefully so you know exactly what to expect during your recovery journey with us.

Liability Waiver & Health Declaration

All clients are required to complete a liability waiver and health declaration form before starting therapy. These forms help us understand your medical history, recent surgeries, and any chronic conditions to determine if lymphatic therapy is safe for you. They also ensure you are aware of possible risks, benefits, and aftercare requirements.

Clinic Policies

To provide fair and professional service for every client, please review the following policies:

Medical Clearance: Clients with certain conditions (such as congestive heart failure, uncontrolled diabetes, liver failure, or renal failure) may not be eligible for lymphatic therapy. Clearance may be required from your physician.

Cancellation Policy: We require at least 24 hours’ notice for cancellations. Missed appointments or late cancellations may result in a fee.

Late Arrivals: Arriving more than 15 minutes late may shorten your session or require rescheduling, depending on availability.

Payment Policy: Payment is due at the time of service unless otherwise arranged. We accept FSA/HSA, debit/credit cards, and online payments.

Professional Standards: All services are performed by Certified Lymphatic Therapists (CLT) and licensed professionals. Inappropriate behavior will not be tolerated and may result in immediate termination of the session.

Transparency & Compliance

Lymphatic Express operates under the guidelines of the Texas Medical Board for lymphatic drainage medical-level procedures. We are committed to maintaining compliance with all state and federal regulations while delivering safe and effective care.

Insurance & Payments – Lymphatic Express

We want to make sure you have clear and simple information about how payments work. While we do not accept traditional health insurance or Medicare/Medicaid, we offer flexible payment options including FSA (Flexible Spending Accounts) and HSA (Health Savings Accounts). Our goal is to keep your recovery care accessible and stress-free.

Insurance Coverage

We do not accept health insurance or Medicare/Medicaid for lymphatic therapy services. However, if you’re looking for a provider who accepts insurance, please visit the CLT-LANA Directory at www.clt-lana.org to find a certified therapist in-network. This ensures you always have access to safe and professional care options that fit your insurance plan.

Payment Methods Accepted

For your convenience, we accept multiple payment methods, including: FSA/HSA cards (for eligible healthcare expenses) All major credit cards (Visa, MasterCard, American Express, Discover) Debit cards Online payments via our secure booking system Payment is required at the time of service unless otherwise arranged as part of a special program or package.

Affordable & Accessible Care

We believe that recovery and wellness should be accessible to everyone. That’s why we offer special packages, memberships, and flexible plans to make ongoing lymphatic care easier to manage financially. Ask our team about the best option for your needs during your consultation.